Terms &

Conditions

Please inform Ocean Grand of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Child & Extra Person policies

Children & Extra Person Policy:

  • Children under 2 years old – Free of Charge for using baby cot.
  • Child (2-6 years): $40 (includes extra bed, Wi-Fi, Airport transfer, breakfast).
  • Child (6-11 years): $50 (includes extra bed, Wi-Fi, Airport transfer, breakfast).
  • Child 12 years and above will be treated as adults. Adult charges will be applied
  • Extra Adult: $70 (includes extra bed, Wi-Fi, Airport transfer, breakfast).

 

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability

Age restriction

The minimum age for check-in is 18

Cards accepted at this hotel

  • Master Card
  • Visa
  • American Express
  • Maestro
  • UnionPay Credit Card
  • JCB
  • Diners Club