Privacy Policy

This Policy describes how personal information about you may be collected, used and disclosed by us in the course of business. It also describes how you can opt-out of some uses of personal information. This Privacy Policy is incorporated into and is subject to our Terms and Conditions. Your use of our services, including this Website and any personal information you provide us remains subject to the terms of this Privacy Policy and our Terms and Conditions. If you do not agree to any of the Privacy Policy or the Terms and Conditions please refrain from using the Website.


Information we collect, how we collect it and its uses

At every touch point or guest interaction, and in conducting every aspect of our business, we may collect personal information. Your personal information and non-personal information may be shared for any purpose among Ocean Grand and among its Service Providers and Contractors for limited purposes only,including completing Customer Reservations; offering products and services in connection with our Website; communicating to Customers;providing Customer Service; enhancing and improving Customers' online experience; enabling access to our partners' Websites; providing a personalized online experience; and concluding Credit Card transactions. Otherwise, except for the purposes defined in this Privacy Policy, we shall not share your personal information with any other third parties unless we have your authorization. By accessing our Website, you are agreeing to your acceptance of such use of your personal information.

When using our Website,you may be requested to voluntarily provide certain Personal Information. You can use our Website without making an Account, but you may want to create an Account if you want to take benefit of certain time redeemable features. Also, upon your registration at Check-in we may request that you provide us certain information in our Guest Cards or similar Registration Information. When you place a Reservation or register at Check-in, we may request your Name, Email Address, Mailing Address, and Phone Number. We may also ask for Personal Information when you contact our Reservations Department or other Customer Service Departments. This will allow us to assist you better and to protect your confidentiality by verifying your identity.

Tracking Technology

As a part of our standard data collection development, we collect the e-mail addresses of those who communicate with us via e-mail. We may track your drive within the Website, the pages from which you were referred,access times and browser types. We only use this information collectively and do not link it to you personally. To device the effectiveness of our Website, we do collect some generic information about our visitors. Our web servers automatically identify a visitor's domain name, the web page from which a visitor enters our Website, which pages a visitor visits on our Website, and how much time a visitor spends on each page and logs IP addresses. We may use anonymous tracking technologies to collect, store and sometimes track information for statistical purposes and to advance the services we provide. We collect this information and use it to evaluate and improve our Website.



We may, from time to time, run a survey for our readers to provide us with demographic information (such as income level and gender). We encourage you to submit this information so that we can provide you a more personalized experience on our website but please note that any contribution is entirely on a voluntary basis.


Third Party Links

We encourage you to be aware when you leave our website and to read the Privacy Statements of each and every website that collects personally perceptible information. This Privacy Policy applies only to information collected by our website.


Children's Privacy


We respect the privacy of children, and do not gather any more personal information than rationally necessary to allow them to participate in the activities we offer at our Website.We will not use information collected on our website from children for direct sales solicitations without the parent’s or guardian’s consent in compliance with valid laws.


Sensitive Information

The term "Sensitive Information" refers to information related to your Racial or Ethnic origin, Political Opinions, Religion or Other Beliefs, Health,Criminal Background or Trade Union Membership. We do not commonly collect Sensitive Information unless it is voluntarily provided by you or in cases of absolute necessity. We may use health data provided by you to serve you better and meet your specific needs.

Protecting Personal Information

We will take reasonable measures to: (i) protect Personal Information from unauthorized access, revelation, modification or obliteration, and (ii) retain Personal Information accurate and up-to-date as appropriate. We also seek to require our Affiliates / Associates and Service Providers with whom we share Personal Information to workout reasonable efforts to uphold the confidentiality of Personal Information about you. For online transactions, we use reasonable technology to protect the Personal Information that you transmit to us via our Website. Unfortunately, no security system or system of transmitting data over the Internet can be guaranteed absolutely to be entirely secure. Hence, for your own confidentiality, we encourage you not to include /share your sensitive Personal Information or Credit Card Numbers via email. 


Contact Information

If you feel that this Website is not adhering to its stated policy, please e-mail: Please include the URL of the Website and / or specific page within the Website involved in your request.